Because computer systems are so important in information management, computer departments in businesses and colleges are always referred to as IT departments.

Here you will learn everything there is to know about some of the departments that make up an IT firm.

Production

The production function starts the processes that are required to deliver the company’s goods or services. Controlling and supervising the production workforce, as well as production planning and scheduling, are critical responsibilities. It’s also in charge of overseeing product quality and determining the best production procedures and factory layout.

Management of Human Resources

Recruitment and selection, employee relations, training and development, health and safety issues, redundancy procedures, and other issues are all handled by this department.

Purchasing

This is concerned with obtaining merchandise and ventures for the organization’s use. These will include, for example, raw materials and components for assembly and production equipment.

This function’s responsibilities typically extend to purchasing merchandise and ventures for the entire organisation (not just the Production work), such as office hardware, furniture, and writing materials.

Development and Research (R&D)

R&D is concerned with the development of new products or processes as well as the enhancement of existing ones. To ensure that the organisation is providing precisely what its clients require in the most productive, viable, and efficient manner, research and development activities must be firmly connected with the organization’s marketing activities.

Finance and Accounting

This department is in charge of monetary record-keeping for trades involving financial inflows or outflows, financial statement preparation, payroll administration, and many other tasks.

Marketing

This department is responsible for discovering and meeting customers’ needs at a reasonable cost. Controlling the marketing mix, which includes the ‘4Ps’ of Product, Price, Promotion, and Place, is a critical task in marketing.

It’s been said that data is what drives the world’s industries. That may be a stretch, but few firms, big or small, can stay competitive without the ability to collect data and turn it into actionable information. IT enables the development, processing, analysis, exchange, storage, and security of data.

Information technology examples

So, how does IT play a role in day-to-day operations? Consider the following five scenarios involving IT and teams at work:

Upgrade the server.

A data centre server or servers nearing the end of its operational and maintenance lifetime. IT staff will select and procure replacement servers, configure and deploy the new servers, back up applications and data on existing servers, transfer that data and applications to the new servers, verify that the new servers are operational, and then repurpose or decommission and dispose of the old servers.

Surveillance for security.

IT staff receive alerts of potential threats or noncompliant behaviour — such as a user attempting to access a restricted file — check logs and other reporting tools to investigate and determine the root cause of the alert, and take prompt action to address and remediate the threat, often driving chasms between businesses.

New software has been installed.

The company finds that a new mobile application is required to allow consumers to log in and access account information, as well as complete other transactions, via their smartphones and tablets. Developers labour to design and improve a suitable application in accordance with a set of guidelines. Each iteration of the new mobile application is posted for download, and the back-end components of the app are deployed to the organization’s infrastructure.
Enhancement of the business. To help with revenue or business continuity initiatives, a company needs higher availability from a crucial application. IT workers may be asked to design a high-availability cluster to provide better performance and resilience for the application, ensuring that it can continue to function even if a single component fails. This can be combined with data storage protection and recovery improvements.

User assistance is available.

Developers are working on a significant upgrade to a critical business programme. Developers and administrators will work together to generate updated upgrade documentation. IT personnel may deploy the upgrade for restricted beta testing, allowing a small group of users to try out the new version while also preparing and delivering extensive training to prepare all users for the new version’s final release.